We are often asked the same questions, and that is normal: before committing, you want clear answers, with no jargon and no small print. Here are ours, grouped by theme. If your question is not here, write to us and we will answer quickly.
Websites
How much does a website cost at Filon Médoc?
A bespoke site starts at €1,199 for the foundation, paid once, on top of which you add modules à la carte according to your needs (contact form, booking, shop, multilingual). A monthly plan for hosting and maintenance, with no lock-in, is available from €39 a month. And above all, the code belongs to you for life.
Does the code of my site really belong to me?
Yes. Unlike rental packages where you pay and own nothing, the code of your site is yours, permanently. You can grow it, host it wherever you like, or hand it to another supplier one day. You are nobody’s prisoner.
Does the monthly plan tie me in for a fixed term?
No, it has no lock-in. You can stop whenever you like, and since the site belongs to you, you lose nothing by leaving.
3D printing and objects
What is the minimum number of keyrings I can order?
From 50 pieces. The rate is tiered: €3.50 a unit between 50 and 199 pieces, down to €1.50 a unit from 1,500 pieces. The bigger the run, the lower the price.
What material do you print your objects in?
In bio-sourced PLA, a material made from plant resources rather than oil, printed in our workshop in the Médoc.
What is an NFC keyring?
It is a keyring containing a contactless chip. When a customer brings their phone close, the page of your choice opens by itself: Google reviews, menu, social profiles, website. The chip option adds a few cents a piece.
Ordering, lead times and delivery
How long does it take to receive my order or my site?
For a brochure site, allow two to four weeks. For printed objects, production starts as soon as you have approved the mockup, and dispatch follows within a few days to a few weeks depending on the quantity ordered.
Can I see a preview before production or development?
Yes, always. Every object order goes through a mockup approved before production, and every site through a mockup approved before any development. Nothing starts without your agreement.
Where are you based and do you deliver everywhere?
Our workshop is in Talais, right at the tip of the Médoc, in Gironde, France. We deliver our objects across France and Europe, and we build websites for clients across the whole of France, wherever they are.
How do I get a quote?
The quote is free and reaches you within 24 hours. Describe your project from the contact page, the website design page or the custom keyrings page, and we will get back to you quickly.
Frequently asked questions
- How much does a website cost at Filon Médoc?
- A bespoke site starts at €1,199 for the foundation, paid once, on top of which you add modules à la carte according to your needs. A monthly hosting and maintenance plan with no lock-in is available from €39 a month. The code belongs to you for life.
- What is the minimum number of keyrings I can order?
- Our custom keyrings are ordered from 50 pieces. The rate is tiered: from €3.50 a unit between 50 and 199 pieces, down to €1.50 a unit from 1,500 pieces.
- How long does it take to receive my order or my site?
- For a brochure site, allow two to four weeks. For printed objects, production starts as soon as you have approved the mockup, and dispatch follows within a few days to a few weeks depending on quantity.
- Does the code of my site really belong to me?
- Yes. Unlike rental packages, the code of your site belongs to you for life. You can grow it, host it wherever you like and hand it to whoever you like.
- What material do you print your objects in?
- We print in bio-sourced PLA, a material made from plant resources rather than oil, in our workshop in the Médoc, France.
- Where are you based and do you deliver everywhere?
- Our workshop is in Talais, right at the tip of the Médoc, in Gironde, France. We deliver our objects across France and Europe, and we build websites for clients across the whole of France.
- Can I see a preview before production or development?
- Yes, always. Every object order goes through a mockup approved before production, and every site through a mockup approved before any development. Nothing starts without your agreement.
- What is an NFC keyring?
- It is a keyring containing a contactless chip: when a customer brings their phone close, the page of your choice opens (Google reviews, menu, social profiles, website). The chip option adds a few cents a piece.
- Does the monthly plan tie me in for a fixed term?
- No. Our monthly plan has no lock-in: you can stop whenever you want, and since the code belongs to you, you do not lose your site.
- How do I get a quote?
- The quote is free and reaches you within 24 hours. Just describe your project through the contact page or from our product pages.
Want custom, eco-friendly giveaways?
Keyrings, giveaways, bespoke objects in bio-sourced PLA, made in the Médoc.
See our 3D products